Strategic Client Success Manager

Our global business Travel Management Company (TMC) client has a fantastic opportunity for a confident, tenacious, first rate communicator to join their Client Success team.

You will have a passion for being a customer advocate and will strive to ensure that they receive the best possible travel management service before you hand the account over to the designated Account Manager.

This is a key role between the sales and account management stages of onboarding a new client – a fabulous opportunity if you have the skills and personality to fit the bill!

Skills and experience:

• Experience and understanding of the business travel industry.
• Very strong presentation skills – enthusiastic, skilled and positive influencer.
• A high achievement drive, proactive and with exceptional emotional IQ.
• Positive approach to challenges, versatile and keen to make a positive difference.
• A strategic thinker, agile and flexible in approach to supporting and championing customers whilst conscious of commercial influences.
• An amazing communicator, confident to dig deeper and an active listener.

This is a London based hybrid role – 3 days p/w office based or on client visits.

Excellent £££ and benefits package.